Mooresville Auto Repair

Excellent customer service and always willing to explain what needs to be done!

The first time I called and made an appointment I waited over an hour and then left because they hadn't started my oil change yet. I was a bit frustrated but they apologized profusely, so I rescheduled and tried again. Today, I had my re scheduled appointment. I let them know what happened last time and they did everything to get my business for life am nd make up for the last time. My oil change was done in less than an hour. They explained an issue that I should keep an eye on and made me feel like they were truly invested in the maintenance of my vehicle and ensured that I understood what they were saying. They were kind, professional and extremely thorough. They even left a little cookie snack in my car for me when I picked it up!! Hands down the BEST experience I have had at an auto shop in my life. Honest 1 has got my business for life. I highly recommend them!!!!

The first time I called and made an appointment I waited over an hour and then left because they hadn't started my oil change yet. I was a bit frustrated but they apologized profusely, so I rescheduled and tried again. Today, I had my re scheduled appointment. I let them know what happened last time and they did everything to get my business for life am nd make up for the last time. My oil change was done in less than an hour. They explained an issue that I should keep an eye on and made me feel like they were truly invested in the maintenance of my vehicle and ensured that I understood what they were saying. They were kind, professional and extremely thorough. They even left a little cookie snack in my car for me when I picked it up!! Hands down the BEST experience I have had at an auto shop in my life. Honest 1 has got my business for life. I highly recommend them!!!!

Poor service. They couldn't fix the problem in my car and looks like they damaged the front axis when lifting the car.

Poor service. They couldn't fix the problem in my car and looks like they damaged the front axis when lifting the car.

Another great day in car repair! I can’t thank Mr. Adams and his wonderful staff enough. They are the kindest and by far the most competent team in the auto repair industry. I have to give Adam and Dave at the front desk a huge thank you. I literally could not survive without these guys. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Needed a service really fast and Adam was nice enough to work me in and take care of it. Really went beyond the call of duty, great working with him!