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Mooresville Auto Repair

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(980) 223-3130updated hours:
Mon - Fri: 7:30 AM - 5:30 PM
1

“Honest” auto care, what a joke!!!! If negative stars was an option these guys would win. Came in for an inspection with no issues to vehicle whatsoever 10 minutes after driving off their lot check engine light and several other lit on dash. I immediately called them and they claimed no tampering was involved but hey they were “kind” enough to offer to come back and they could repair the vehicle that passed inspection 30 minutes prior for the engine. Took the car to have diagnostic testing done and clear tampering had been involved I again called back and they offer me to come back in to have another diagnostic test for $130+. Do not be fooled these guys rates are outrageous and they will 100% scam you for your money. Should have read the reviews prior apparently I’m not the only one, CUSTOMERS BE WARNED!! Save your time and money and go elsewhere.

5

I recently visited Honest-1 for some electrical issues with my car. They took the time to thoroughly explain the issues so that I could make an informed decision. They explained what needed immediate attention, what additional work might be needed down the line, and other issues that weren’t urgent at the moment. I really appreciated their honesty and transparency. They were very communicative and kept me updated on the work. The staff was friendly and communicative from start to finish. The repairs were completed in a timely manner and prices were reasonable. If you're looking for a trustworthy shop, I highly recommend Honest-1! I will be recommending them to my friends & family.

Hi Jessica, Thank you so much for the wonderful 5-star review! We’re thrilled to hear that you had a positive experience with our team at Honest-1 Auto Care. Our goal is to be a trustworthy auto repair shop that provides honest guidance, so it’s fantastic to know you felt well-informed and comfortable as we worked on your car’s electrical issues. We’re also glad we could complete the repairs efficiently and at a reasonable price. Our team takes pride in open communication and quality service, and we’re here for you and your loved ones whenever you need reliable auto care. Thank you again for your recommendation to friends and family—it truly means a lot! Safe travels, and we look forward to helping you again in the future! Warm regards, Bob Adams & The Honest-1 Auto Care Team

- Honest-1 Auto Care Mooresville
5

This is one of the beat shops that you can go to. They did their absolute best to solve my problems with my fleet vehicle. Ultimately my jobs fleet company wouldn't play ball, but Honest-1 still did me right! Thank you guys!

Hi SUBARUWRC555Jiffy, We're so glad to hear that we were able to help, even though the situation with your fleet company was frustrating. It's our goal to provide excellent service to all of our customers, no matter what. Thank you for taking the time to share your positive experience. We appreciate your business! Bob, Owner

- Honest-1 Auto Care Mooresville
5

Chris helped me a while back when my van decided to cause problems. They were very knowledgeable and kept me informed every step of the way about what needed to be done. The tow truck company broke the back window getting my car to honest-1. Chris immediately called me and let me know, even though it had nothing to do with them. They vacuumed all the glass out for me. They went above and beyond for me. They were able to get my van up and running again very quickly as well. They made the whole process a lot less stressful!

Thank you for this great review, Kimberly! We're really happy to hear that Chris and our team could make your experience as stress-free as possible. Your satisfaction is our top priority, and we appreciate your kind words about our service and communication. We look forward to helping you again in the future!

- Honest-1 Auto Care Mooresville
5

Thank you Chris, Sam and staff for for an excellent experience!

5

Highly recommend! They really live up to their name. I brought in my 2019 Kia soul with some engine problems and some steering problems, both of which they could have charged me for, but they told me that both were covered under a technical recall and a class action suit against Kia. saved me potentially me thousands of dollars.

Hey Lance, we truly appreciate your kind words and the time you took to share your experience! We're so glad we could help you navigate the engine and steering issues with your Kia Soul. Our goal at Honest-1 Auto Care is to provide honest service and support our customers in any way we can. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your recommendation and look forward to seeing you again! Bob Adams & the Team @ Honest-1.

- Honest-1 Auto Care Mooresville
5

Highly recommend!! We were first introduced to Honest 1 from a referral from Costco! And, we've been going ever since. Love speaking with the owner, Bob, who is friendly, easy to talk to and extremely knowledgeable. We've grown to trust him over the past few years and now won't go anywhere else. I love how they will come outside and listen as we explain noises and "feels" of the vehicle. If possible, they take a quick look to see if anything obvious presents itself. We honestly couldn't be happier with the mechanics at Honest 1. It's SO important to have a mechanic you can trust. Highly recommend!

Thank you, Leslie, for your wonderful review! We're very happy to hear that you found us through Costco and have continued to trust us with your vehicle needs. The team really takes pride in providing personalized service, and it's great to know that our approach resonates with you. Your recommendation means a lot to us, and we look forward to continuing to serve you for many years to come!

- Honest-1 Auto Care Mooresville
5

Absolutely awesome service. Needed a U joint fixed on my 2010 ram 3500 and on a tight schedule. Chris and the guys worked with me to make sure it gets taken care of before I needed to get to school at noon. Dan brought me back multiple times to show some issues/flaws that came up with the job and didn’t hide anything from me. Thanks again for the great service, and assistance. Highly recommend this shop if you need any work done. The crew is trustworthy and experienced.

Thank you, James, for your fantastic review! We're glad to hear that Chris and the team were able to accommodate your tight schedule and keep you informed throughout the process. Transparency and trust are key to our service, and it's great to know that Dan's communication made a positive impact on your experience. We appreciate your recommendation and look forward to assisting you with any future vehicle needs!

- Honest-1 Auto Care Mooresville
5

These guys are the best. I trust their advice for my car!

Hi Mark! Wow, thank you for the fantastic 5-star review! We're so glad to hear that you trust us with your car care. Building that trust is what we strive for every day. If you ever have questions or need assistance, we're just a call away. We appreciate your support and look forward to keeping your car running smoothly for years to come! Safe travels! Bob Adams, Owner

- Honest-1 Auto Care Mooresville
5

I usually get frustrated having to go to the mechanic. I would literally run my cars through. This experience was completely different and actually gave me peace about getting my vehicle serviced. I met Lucas, Chris, Sam, and Koby(hope I spelled it right) and they were so friendly and made me feel welcome. Repeat customer and thanks for helping with my service anxiety!!!!!

Thank you so much for your wonderful 5-star review! We're thrilled to hear that your experience with us was so positive and that you felt welcomed by Lucas, Chris, Sam, and Colby. It's great to know we could help ease your service anxiety and make your visit a pleasant one. We appreciate your trust in us as a repeat customer, and we look forward to continuing to provide you with the exceptional service you deserve. If you ever need anything else, don’t hesitate to reach out. Safe travels with your vehicle!

- Honest-1 Auto Care Mooresville
Honest-1 Auto Care Mooresville is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Mooresville (704) 696-8025 if you have any issues in accessing any area of our website.